Last Updated: 03-08-2024
At tokoberkahaja (“we”, “us”, or “our”), we are committed to maintaining the integrity of our communication channels and protecting our users from unwanted and unsolicited messages. This Anti-Spam Policy outlines our approach to preventing spam and ensuring that our communications are respectful and compliant with applicable laws.
1. Definition of Spam
For the purposes of this policy, “spam” refers to unsolicited, irrelevant, or inappropriate messages sent over the internet, typically to a large number of recipients, for the purpose of promoting or advertising products or services. Spam includes, but is not limited to:
- Unsolicited commercial email (UCE)
- Unsolicited bulk email (UBE)
- Phishing attempts
- Spoofed email addresses
- False or misleading information
2. Our Commitment to Preventing Spam
We are dedicated to preventing spam and ensuring that our communications are valuable and relevant to our users. To achieve this, we:
- Collect Consent: We only send promotional emails or communications to users who have opted in and provided explicit consent to receive such messages. This consent is collected through clear and transparent opt-in mechanisms.
- Provide Opt-Out Options: All promotional emails and communications we send will include a clear and easy-to-use option for recipients to unsubscribe or opt out of future communications.
- Monitor Compliance: We regularly monitor and review our email practices to ensure compliance with this policy and applicable anti-spam laws.
- Respect Privacy: We handle all personal information in accordance with our Privacy Policy and applicable data protection regulations.
3. Acceptable Use of Our Communication Channels
Users of our communication channels, including email lists and contact forms, are required to adhere to the following guidelines:
- Do Not Send Spam: Users must not send spam or unsolicited commercial messages through our communication channels. This includes sending emails to individuals who have not opted in to receive communications from you.
- Accurate Information: Users must provide accurate and truthful information in their communications and must not use deceptive or misleading practices.
- Respect Opt-Out Requests: Users must honor opt-out requests promptly and ensure that recipients who have opted out do not receive further communications.
4. Reporting Spam
If you believe you have received spam or unwanted communications from us or through our channels, please report it to us immediately. You can do so by contacting us at:
Email: [email protected]
Phone: 087714741956
Address: Kediri, East Java
We will investigate all reports of spam and take appropriate action to address any issues.
5. Enforcement and Consequences
We take violations of this policy seriously. If we determine that our Anti-Spam Policy has been breached, we may take the following actions:
- Immediate Suspension: Suspend or terminate access to our communication channels or services.
- Legal Action: Pursue legal action if necessary, including reporting violations to relevant authorities.
6. Policy Updates
We may update this Anti-Spam Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed of any updates.
7. Contact Us
If you have any questions or concerns about our Anti-Spam Policy, please contact us at:
tokoberkahaja
Address: Kediri, East Java
Email: [email protected]
Phone: 087714741956
Thank you for helping us maintain a spam-free and respectful communication environment.